Shoreline Comfort Heating and Air is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our website or services.
Information We Collect
We may collect personal information when you:
Fill out a contact or service request form
Call, email, or communicate with us directly
Sign up for a service plan or newsletter
Schedule a service or request an estimate
The types of personal information we may collect include:
Name
Email address
Phone number
Address
Details about your HVAC system or service needs
We also collect limited non-personal information through website analytics, such as your browser type, pages visited, and time spent on our site.
How We Use Your Information
We use your information to:
Provide HVAC services and respond to inquiries
Schedule appointments and process service requests
Send updates about your service or account
Improve our website and services
Comply with legal requirements
We do not sell or rent your personal information to third parties.
Cookies & Tracking
Our website may use cookies to enhance user experience and gather anonymous usage data. You can choose to disable cookies through your browser settings, though this may impact how some features of our site function.
How We Protect Your Information
We take reasonable precautions to protect your personal data from loss, misuse, or unauthorized access. However, no data transmission over the internet can be guaranteed as 100% secure.
Third-Party Links
Our website may contain links to third-party sites (such as equipment manufacturers like Heil or LG). We are not responsible for the content or privacy practices of these external sites.
Your Choices
You may request to:
View, update, or correct your personal information
Opt out of marketing emails or service reminders
Delete your personal data from our records (subject to legal requirements)
To make any of these requests, please contact us.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. Continued use of our website after changes are posted constitutes your acceptance of those changes.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us.